In brief

What is the AI Act's AI-literacy obligation and how do you meet it?

Article 4 of the AI Act requires, since 2 February 2025, that providers and deployers of AI systems ensure a sufficient level of 'AI literacy' among the people who operate or use them. In practice, the organisation must make sure its teams understand what AI is, its capabilities and limits, the associated risks and the regulatory framework — to a level proportionate to their role. Meeting it means a differentiated programme: awareness for leaders (strategy, governance, AI Act), operational training for users (uses, good reflexes, limits), and technical up-skilling for data teams. Training stops being optional: it becomes a documentable obligation.

Definition

AI literacy — The ability of people who design, deploy or use an AI system to understand how it works, its capabilities, limits and risks. The AI Act (Article 4) makes it an obligation for providers and deployers from February 2025.

Art. 4 · 2 Feb 2025
AI-literacy obligation
Leaders → business
Programmes by profile
Real cases
Content built on your uses
Brussels / remote
On-site or remote

An obligation, not just good practice

AI literacy is no longer a nice-to-have: it has been a regulatory requirement since February 2025, and it must be demonstrable. But training designed purely to tick a box is worthless. We design programmes that satisfy the obligation and genuinely change practice — because they start from your internal use cases, not generic slides.

Three levels, three audiences

  • Leadership teams — stakes, opportunities, governance and AI Act.
  • Business teams — concrete uses, prompts, copilots, good reflexes and limits.
  • Automation — learning to automate your repetitive tasks (no-code / low-code).
  • Bespoke workshops — on your own use cases, with your (anonymised) data.

Measuring the gain

Every programme opens with an entry assessment and closes with an evaluation and, where relevant, a certification. We track progress at 3 and 6 months, because training whose effect you do not measure is a cost, not an investment. You keep a documented record of rising literacy — useful for compliance too.

What you get

  • Entry assessment and needs mapping by role
  • Leadership awareness — stakes, governance, AI Act
  • Business-team workshops — uses, prompts, copilots
  • Automating concrete everyday tasks
  • Workshops on your internal use cases
  • Support and follow-up to embed what’s learned
FAQ

Frequently asked

Answers to the most common questions — timelines, sectors, compliance, hosting, methodology.

Does the AI-literacy obligation really apply to every company?

Yes, where they provide or deploy AI systems — which includes using off-the-shelf tools. Article 4 of the AI Act requires, since February 2025, a level of literacy proportionate to the role of the people concerned. The expected level varies; the obligation does not.

Are your programmes generic or tailored to our context?

Tailored. Our content is systematically built from real use cases — yours wherever possible. That is the difference between awareness forgotten the following week and up-skilling that changes practice.

Where and how do sessions run?

On-site in Brussels or at your premises, remotely by cohort, or in a hybrid format. We adapt the format to your organisational and scheduling constraints.

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